Policies & Forms

Weather Conditions

We at Wings of Grace reserve the right to cancel the release at any time for the well-being of our birds. This includes any acts of God such as thunderstorms, heavy winds, fog or snow. All deposits and monies will be refunded in full should this occur. Sometimes the weather is doing one thing at the release location and doing another at the home loft. Should we have to cancel the release due to bad weather, a full refund will be given, however, if the customer insists that we appear in bad weather and the release does not take place, the customer will forfeit the 50% deposit.

dove behavior

Since Wings of Grace is based upon living things, we cannot guarantee any certain performance from the birds. Once the baskets are open we are no longer in control of the birds actions. We have heard it said that the doves seem to take on some of the personality traits of loved ones doing things that only that person would do! This makes the release that much more endraring to all attending the event! Be it known also that Wings of Grace will not be responsible for any soiling of clothing. This has never happened but we still want to inform you of this in the event of such an occurrence. We will make every attempt to coordinate the release of the birds with the photographer of your choice so that the ceremony may be captured on film. We will not be responsible if the release is not captured on film. We also coordinate the release with musicians, pipers and singers so that your doves are released at the moment of your choosing within the music.

Payment policy

For Funerals and Memorials, it’s cash on event day. Cashier’s checks and funeral home checks accepted. No credit cards, Cash App, Zelle, Venmo, or tax charges. For weddings and other events, a 50% deposit is required.

deposits & Cancellations

A 50% deposit of the full amount is required at the time of booking your release. The balance is due 14 days before the ceremony. Wings of Grace will retain all deposits made on the release if the release is cancelled less than 30 days prior to the scheduled date. In the event of any cancellation, excluding the above mentioned, the 50% deposit will be forfeited. We also reserve the right to refuse refunds on any event release due to the birds performance. These birds are animals and we are not responsible for how they fly once they leave our baskets. These birds are not trained to perform acts or tricks and they do not create formations in the sky. The are only trained to fly away and to return back to their home loft.

additional fees

Please be as precise as possible in scheduling your release time. A charge of $50.00 will be added to the fee for each additional half-hour past the scheduled release time. This is due to the fact that our birds may be booked for other releases on the same day. We know that plans can change, so for your convenience, the release time can be altered up to one week before the event.